My Resume

The Home Depot

Full-time · 4 yrs 11 mos
Saginaw and Bay City, Michigan, United States

Millwork Department Supervisor

Oct 2016 – Aug 2017 · 11 mos
Bay City, Michigan, United States

• Train, coach, and develop associates to ensure customers receive outstanding service. Maintain inventory, down stocking when needed, and maintain store standards for safety.
• Worked with vendors on special order products, managing estimated time arrivals for customer orders.
• Specialized in the sales of windows, exterior and interior doors, door hardware and trim application, and maintenance.
• Moulded, special order lumber, residential and commercial windows, and door projects.

Associate Support Department Supervisor

Nov 2015 – Oct 2016 · 1 yr
Bay City, Michigan, United States

• Wrote the schedule for all departments of the store, staffing, orientation, training; and HR benefits.
• Conducted hiring practices based on federal guidelines of the Equal Employment Opportunities (EEO) and I-9 processes.
• Conducted interviews and coordinated the final interviews with the Store Manager.
• Monitored the company’s internal education for all department supervisors as well as their staff Educated the staff on benefits offered by the company.
• Supported continuous improvement processes to ensure that goals in safety, quality, cost, and customer service were met.
• Created and maintained an engaged and team-oriented workforce to improve business results.

Front End Department Supervisor

Oct 2014 – Nov 2015 · 1 yr 2 mos
Saginaw, Michigan, United States

• Train, coach, and develop cashiers to ensure customers receive outstanding and quick checkout service at registers.
• Ensured the efficient operation of the registers, influencing and supporting the cashier team.
• Expediting price checks and identifying high shrink items.
• Assisting the supervision and training of cashiers, taking over cashier and maintenance duties as needed.
• Support cashier development and accuracy through training.

Electrical Department Supervisor

May 2013 – Oct 2014 · 1 yr 6 mos
Saginaw, Michigan, United States

• Train, coach, and develop associates to ensure customers receive outstanding service. Maintain inventory, down stocking when needed, and maintain store standards for safety.
• Worked with vendors on special order products, managing estimated time arrivals for customer orders.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Computed sales prices, total purchases and receive and process cash orders with the help of cashiers or processed credit payments at the desk.

ProDesk Associate

Mar 2013 – May 2013 · 3 mos
Saginaw, Michigan, United States

• Provided Pro Customers 1-on-1 attention, helping maintain and grow their business.
• Acquired new businesses for Home Depot’s Pro Referral Program (Previously Redbeacon).
• Communicated and signed up contractors for ProXtra rewards.
• Formulated quotes, documented conversations, and follow-ups with clients.
• Trained with upper management on outside business potential markets. Worked with vendors on special order products, managing estimated time arrivals for customer orders.
• Helped plan order arrivals for Pro customers through internal shipping methods.

Millwork Specialist

Oct 2012 – Mar 2013 · 6 mos
Saginaw, Michigan, United States

• Specialized in the sales of windows, exterior and interior doors, door hardware and trim application, and maintenance. Maintained inventory, down stocking when needed, and maintain store standards for safety.
• Moulded, special order lumber, residential and commercial windows, and door projects.
• Worked with vendors on special order products, managing estimated time arrivals for customer orders.
• Recommended, select, and help locate or obtain merchandise based on customer needs and desires.
• Computed sales prices, total purchases and receive and process cash orders with the help of cashiers or processed credit payments at the desk.